ASSOCIATION OF RESIDENTIAL LETTING AGENTS (ARLA) Propertymark
We are proud to be a member of ARLA Propertymark, being the UK’s foremost professional and regulatory body for letting agents. By using an ARLA Propertymark Protected agent, consumers have the peace of mind their agent will provide a professional service and their money is
safeguarded by Propertymark’s Client Money Protection scheme.
An electronic version of our CMP certificate provided by Propertymark can be found here: Client Money Protection - Certificate.pdf
The Propertymark Conduct and Membership Rules can be found here: https://www.propertymark.co.uk/working-in-the-industry/member-requirements/
THE PROPERTY OMBUDSMAN FOR SALES AND LETTINGS (TPO)
The TPO is a government approved scheme that provides independent redress in relation to disputes between consumers and property agents. We commit ourselves to the TPO’s codes of conduct and we’re confident in giving our clients the peace of mind that the TPO offers free and impartial redress in the unlikely event of an unresolved dispute involving our agency.
THE TENANCY DEPOSIT SCHEME (TDS)
Backed by Propertymark and the RICS, the TDS are a government approved deposit protection service. This award winning scheme has been developed to ensure that the deposits they hold and insure are protected and that disputes are resolved promptly and impartially.