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Tenant Fees

From the 1st of June 2019 the following charges and deposits may be charged or taken:

HOLDING DEPOSITS: Our holding deposits are charged per property and are calculated as an equivalent of one week’s rent, any such deposit taken will be offset against funds due prior to a tenancy commencing. Holding deposits will be retained in full should any applicant/s withdraw from the tenancy, provide false or misleading information or fail a ‘Right to Rent’ or credit check.

SECURITY DEPOSIT: A deposit of five weeks rent (per property) will be held within a deposit scheme to cover indemnify against damages, breaches or defaults on the part of the tenant during the tenancy.

RENT AND UTILITY CHARGES: Rent in all instances is due at least one month in advance.

Utilities may consist of, but are not limited to, the supplies of gas, electricity, water supply, mains drainage/septic/cesspit emptying/removal as well as council tax.

CHARGES TO TENANTS  

RENT ARREARS INTEREST will be charged on any late payments or arrears more than 14 days late. Interest will be calculated from the date it became due until full payment is received at the rate of 3% above the Bank of England base rate.

LOST KEYS AND ENTRY DEVICES: Tenants are liable to cover the total cost of replacing any lost keys or security devices (items such as fobs and electronic devices for security doors, gates and garages) including locksmiths charges for lock changes and out of hours callouts. If the locks require changing the cost to reinstate copies to the Landlord and Agent may also apply.

VARIATIONS/NOVATION/ASSIGNMENTS/AMENDMENTS TO A TENANCY AGREEMENT (at the tenant’s request) are charged at £50.00 including VAT per agreed variation/change plus any reasonable costs incurred if third party costs are incurred by the Agent or Landlord to reference, credit check, or carry out a replacement tenants ‘Right to Rent’ status or update Tenancy Deposit registrations or compliance within the scheme.

EARLY TERMINATION CHARGES (at the tenant’s request): The tenant/s shall be liable to cover the Landlord’s costs in re-letting the property (only if the Landlord agrees to re-let the property) as well as all rent due under the tenancy agreement until the end of the fixed term or the start date of a replacement tenancy. These costs will not exceed the amount of rent outstanding for the remaining term of the tenancy.

NON - ASSURED SHORTHOLD TENANCY AGREEMENT CHARGES:

COMPANY LET ADMINISTRATION AND REFERENCING CHARGE:  £420.00 including VAT per tenancy

FIXED TERM RENEWAL CHARGE:  £180.00 including VAT per tenancy.


OUR CODE OF CONDUCT
We are members of the following institutions and bodies:

THE PROPERTY OMBUDSMAN FOR SALES AND LETTINGS (TPO)
The TPO is a government approved scheme that provides independent redress in relation to disputes between consumers and property agents. We commit ourselves to the TPO’s codes of conduct and we’re confident in giving our clients the peace of mind that the TPO offers free and impartial redress in the unlikely event of an unresolved dispute involving our agency.

ASSOCIATION OF RESIDENTIAL LETTING AGENTS (ARLA) propertymark
We are proud to be a member of ARLA Propertymark, being the UK’s foremost professional and regulatory body for letting agents. By using an ARLA Propertymark Protected agent, consumers have the peace of mind their agent will provide a professional service and their money is safeguarded by Propertymark’s Client Money Protection scheme.

An electronic version of our CMP certificate provided by Propertymark can be found here: Client Money Protection - Certificate.pdf
The Propertymark Conduct and Membership Rules can be found here: https://www.propertymark.co.uk/working-in-the-industry/member-requirements/


Forest Estate Agents Limited: 1 Cavendish Terrace High Street Feltham TW13 4HE. Company Number 2777723