The Forest Approach
At Forest, we take pride in offering a personal service, alongside modern technology, to ensure a smooth transaction, where the client always feels in charge and is kept fully aware of progress. We believe the client is always right; we are employed by the client, and our job is to minimise the stress attached to moving house. To do this, we are efficient, communicative and transparent, and our aim is to provide our clients with the information and advice required to enable them to make considered decisions. Phone calls are answered in person, and call back requests are taken very seriously. Finding a buyer is only part of the process. To ensure that the transaction progresses, regular checks are carried out with solicitors and lenders to ensure that matters are progressing satisfactorily, and therefore to minimise delays and complications. In the current times of poor service, we firmly believe that as an independent estate agent, with decades of experience in the Feltham area, Forest are ideally placed to provide a personal service that is sadly lacking in this technological age.